Last updated: 27 July 2026 · Applies to golemhq.com and the GolemHQ Discord bot.
GolemHQ provides a Discord bot (leveling, XP, role rewards, moderation tools, configurable messages, and an optional AI chat assistant) and a web dashboard to configure it. The free tier is provided as-is; Premium unlocks additional configuration per server.
You must comply with Discord's Terms of Service and Community Guidelines. You may not use GolemHQ to harass, spam, distribute illegal content, or attempt to extract, jailbreak, or misuse the AI assistant. We may suspend service to any server or user for abuse, fraud (including chargebacks on redemption keys), or attempts to disrupt the service.
Premium is activated by single-use redemption keys purchased from authorized marketplaces. Keys add a fixed duration to one server and are consumed on redemption. Keys obtained fraudulently may be revoked. Except where required by law, redeemed keys are non-refundable; refunds for purchases are handled by the marketplace you bought from.
AI responses are generated automatically and may be inaccurate; don't rely on them for professional advice. Whitelabel bot tokens you provide are stored encrypted and used solely to operate the service under your bot's identity; you remain responsible for your bot application and its compliance with Discord's developer terms.
Premium servers may mint a community token on the Solana blockchain. These tokens are engagement rewards created at the server administrator's request; they are not issued as investments, securities, or stores of value, and GolemHQ makes no representation about any monetary worth. The requesting server receives its full chosen supply; GolemHQ mints an additional 1% of supply to itself as a platform fee. Supply is fixed at creation (the mint authority is destroyed). Server administrators are solely responsible for what they promise their members, for how they present the token, and for compliance with laws applicable to them. Blockchain transactions are irreversible; we cannot recover tokens sent to a wrong address. We only ever store public wallet addresses — never private keys — and may pause minting or transfers to protect the service.
The service is provided "as is" without warranties. To the maximum extent permitted by law, our liability is limited to the amount you paid for the current Premium period. We may modify or discontinue features with reasonable notice.
Questions about these terms: legal@golemhq.com.